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Outreach and Social Media

Resources

The Transportation World Should Embrace Social Media...Carefully. (Eno Center for Transportation, 2015). Blog posting that focuses on lessons learned and quick responses to hackers and leaks.

Uses of Social Media in Public Transportation (Transit Cooperative Research Program, Synthesis No. 99, 2013). Explores the use of social media among transit agencies and documents successful practices in the United States and Canada.

Growing Impact of Social Media in Transportation Pubic Policy Engagement (Transportation Issues Daily, 2013). Blog posting.

Sociability: Social Media for People with a Disability (Australian Communications Community Action Network, 2012). A review of social media accessibility that provides an insight into how people with disabilities can best use popular social media tools.

Training

Social Media and Inclusive Transportation Planning (Transit Planning for All, 2013). Archived webinar and slides on effective, practical applications for social media in inclusive transit planning.

Websites

Federal Social Media Community of Practice. Cross-agency group of federal social media managers. Identifies opportunities and challenges to improve government use of social data, and collectively address them for the shared benefit of all agencies. Supports the creation of online communities that provide opportunities for citizens to collaborate, participate, and engage with their government.

Web Accessibility Initiative (WAI). Publishes guidelines widely regarded as the international standard for Web accessibility. Provides support materials and resources to help understand and implement Web accessibility. Sponsored by private companies, European Commission Information Society Technologies Programme, U.S. Department of Education, and National Institute for Disability and Rehabilitation Research.