Volunteer Driver Programs
Volunteer Drivers Guide: A Guide to Best Practices (Washington State Agency Council on Coordinated Transportation, 2004; updated periodically). A comprehensive guide that provides a framework for developing and maintaining volunteer driver programs, including a look at liability and insurance issues.
Coordinated Non-Emergency Medical Transportation for Seniors (Community Transportation Association of America, 2007). A report on Women on Wheels (WoW), a pilot project of The Women's Fund, a component of the Community Foundation of Greater Birmingham and the United Way of Central Alabama (pp. 9–13 contain clear information on liability, risk management, and volunteer management).
National Volunteer Transportation Center. Provides news and resources related to volunteer driver programs, and describes Star Award winners. Founders are Community Transportation Association of Washington, D.C.; the Beverly Foundation of Albuquerque, N.M.; Ride Connection of Portland, Ore.; CIMA Volunteers Insurance of Woodbridge, Va.; and AlterNetWays of San Francisco, Calif.
Community Transportation Association of America, “volunteer driver” web page. Provides resources on beginning and sustaining a volunteer driver program and links to other organizations.