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Coordinated Transportation Services

transportation stakeholders in discussion around table

Coordinated transportation services are achieved when two or more entities work together in delivering one or more components of a transportation service so they can increase their capacity to provide trips, as well as realize cost savings. Coordination activities can range from sharing passenger trips and vehicles to collaborating on facilities, training, purchasing, or maintenance. Fully coordinated services may evolve into an integrated brokerage in which one entity schedules and collects payment for trips performed by several providers or into full consolidation of several transportation services under one agency.

Principles of Transportation Coordination

image of sign with these words:

  • Coordination among transportation providers and human service, medical, educational, workforce development, and social service organizations is essential to the ability of communities to effectively respond to people’s mobility needs.
  • Coordination is a local phenomenon, aided and supported by state and federal policies, funding programs, and other resources.
  • The NCMM supports coordination within the entire family of transportation service providers as well as between the transportation community and local partners.

Learn More

Featured Resources

More information on coordination is available at the following NCMM “By Topic” resource pages: