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Current News: Evolving Mobility Strategies

Transportation network companies (TNCs) like Liberty, Lyft, Uber, or Via continue to offer new services and forge new alliances with public transit, health care, employers, and others. Public transit agencies have also begun exploring their own versions to solve the first-mile/last-mile gap that has long plagued fixed-route systems. We will keep you current by posting relevant news items below. Please send any items you would recommend we include to (Note: Items older than 6 months will be deleted from this page, but will be archived by NCMM staff.)

General News

  • The Ride-Hailing Effect: More Cars, More Trips, More Miles (10/12/17). Studies are emerging that show ridehailing services such as Uber and Lyft may not be living up to their promises of reducing vehicle miles traveled or greenhouse gas emissions in cities. Rather, they might be adding to both.
  • CMU to Study Potential Benefits of Ride-Hailing Apps in Poorer Neighborhoods (10/11/17). The Center for the Future of Work at Carnegie Mellon University is beginning to measure how ride-hailing services in low-income areas affect residents' mobility. They will provide a sample of low-income residents access to free or subsidized rides with Uber and Lyft and track how they move around the city.
  • Solano Transportation Authority Partnership with Lyft Continues (8/31/17). The Solano Transportation Authority continues to partner with Lyft to help workers connect from the local Amtrak rail station to job parks that sit 2-5 miles away from the regional rail station. Employees from organizations involved in the pilot program can sign up for the program by calling the Solano Mobility Call Center and will receive a discount code that will save up to $10 on 40 Lyft trips a month to/from the station to their place of work.

Public Microtransit

Health Care Access and TNCs

  • In Las Vegas, 911 Callers Have a Choice: Ambulance or Lyft? (11/06/2017). The Emergency Communication Nurse System and the nonprofit Southern Nevada Community Health Improvement Program have teamed up to fund a ride-hailing option via Lyft for callers who are using 911 because they simply have no other way to get to a hospital, urgent care center or doctor.
  • How Lyft Goes Beyond Picking Up Drunk People From Bars by Giving Patients Rides to the Doctor's (10/30/17). Two years ago, Lyft saw an unmet need and has since partnered with a wide range of transportation coordinators to make sure people can consistently get the care they need.
  • Ride Sharing Deal Eliminates Barriers to Patient Care Access (8/31/17). Through a new partnership with Lyft, Sutter Physician Services is alleviating some patient health concerns amplified by delayed or missed appointments, as well as the financial implications for medical providers due to missed appointments. Sutter’s Patient Service Representatives (PSRs) can schedule immediate or future trips for patients using Lyft’s Concierge Platform.

People with Disabilities and TNCs

  • Using Ride Hailing to Remake Paratrasit (8/13/17). In Boston the transit system is coming to the end of a pilot program that completely reinvented transportation for the disabled. Boston is the first American city to let paratransit users book ride - hailing services instead of that regions version of Customized Community Transportation (CCT).

Older Adults and TNCs

  • Lyft Wants to Give Your Grandma a Ride (9/22/17). Lyft is working with the University of Southern California Center for Body Computing to offer seniors free rides, study their behavior, and learn how to build them better services.

Connecting to Rural and Suburban Communities

  • Uber, But for Farmworkers in California Central Valley (9/21/17). Starting in a few weeks, the small rural town of Central Valley, CA will be be home to the “Van y Vienan” (“They Come and Go”) rural ride-share program - one of the first in the country operating with an electric car. The service will use a brand-new seven-seat Tesla Model X to ferry residents to distant towns, at roughly the cost of a bus ride.
  • Rabbittransit collaborates with Uber, Lyft (9/25/17). Rabbittransit has been working with  Uber and Lyft to strengthen its ride-sharing program across central and southern Pennsylvania. The potential new program would allow senior citizens, people with disabilities and Medicaid recipients to use Uber and Lyft’s ridesharing services if rabbittransit is overbooked or short on vehicles.

Urban Service and TNCs

  • Metro to Offer Ride Sharing Service Headed to Stations (11/17/17). Los Angeles Metro is pursuing a partnership with Via to offer discounted rides to and from three of its key stations in an effort to close the "first/last mile" gap for its customers. The project is supported in part by a $1.35 million grant from the Federal Transit Administration's Mobility on Demand Sandbox Program.
  • Lyft to give discounts to rides traveling to, from Phoenix bus stops (10/18/17). A new program dubbed "First Mile Last Mile" will allow riders in some Phoenix areas to use Lyft at a reduced rate for rides between their homes and one of more than 500 city bus stops. The partnership, encourages residents who live in the northern- and southern-most portions of the city — where transit opportunities are limited — to take Lyft to the nearest bus stop, where they access the city's expansive central transit grid.