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Current News: Transportation Network Companies (TNCs)

As transportation network companies (TNCs) like Liberty, Lyft, Uber, or Via continue to offer new services and forge new alliances with public transit, health care, employers, and others, we will keep you current by posting relevant news items below. Please send any items you would recommend we include to (Note: Items older than 6 months will be deleted from this page, but will be archived by NCMM staff.)

General News

Health Care Access and TNCs

  • Buffalo-Based Health Care Company Partnering with Lyft for Better Care, Cheaper Costs (8/3/17). The Greater Buffalo United Accountable Care Organization has partnered with Lyft to provide its more frequent users of emergency room and in-patient care with rides to more appropriate alternatives. Together they created a month long pilot program beginning immediately for 30 of the top utilizers.
  • Lyft partners with El Camino Hospital to give rides (7/28/17). El Camino Hospital in Mountain View, CA, is expanding its RoadRunners program, where volunteers drive older adults to essential services. Now, RoadRunners will connect customers to Lyft drivers through a concierge service in order to expand the pool of available drivers.
  • Uber could improve access for addiction recovery (7/23/17). St. Vincent Charity Medical Center in Cleveland has seen encouraging results from a pilot program to improve treatment attendance among recovering addicts by providing free ride-hailing service that brings "convenience, speed, dignity, and respect to that journey."
  • Austin ridesharing company to provide free trips to doctor's office for those in need (7/3/17). Ride Austin and the Community Care Collaborative, a nonprofit that helps pay for health care, have teamed up to ensure residents within the Collaborative's network have transportation access to doctor's appointments.

People with Disabilities and TNCs

  • Using Ride Hailing to Remake Paratrasit (8/13/17). In Boston the transit system is coming to the end of a pilot program that completely reinvented transportation for the disabled. Boston is the first American city to let paratransit users book ride - hailing services instead of that regions version of Customized Community Transportation (CCT).
  • Uber and Lyft's wheelchair access grows, with room to improve (7/6/17). A state directive in Pennsylvania has increased the number of wheelchair accessible vehicles offered through Uber and Lyft in Philadelphia. Users are cheered by the move but are reporting some problems in service.

Older Adults and TNCs

  • New ride sharing app in Houston caters to seniors (7/12/17). A ride sharing service that caters to seniors has launched in Houston, TX. Envoy America markets itself as "companionship service with a transportation component." Divers offer door to door service and can also help individuals run errands or wait with them at doctor's appointments.

 Urban/Suburban Service and TNCs

  • Cities adapt to Uber with on-demand public transportation (7/11/17). Public Transit agencies are moving to make their systems more convenient and attractive to people through efforts such as offering their own on-demand transportation services, joining with private transit services to give customers more options for getting around, adding apps that help riders plan trips across public and private transit, and making it easier to pay on mobile apps.
  • Lyft's director of transportation explains its new bus-like service - Lyft Shuttle (7/13/17). Recently, Lyft began testing a new service (Shuttle) in Chicago and San Francisco. This new service is unlike anything the company has tried before. It can still be hailed on demand  and it groups people into cars along common routes; however, instead of coming to your door, drivers pick up and drop off at the same places each day. Quartz talked to Lyft director of transportation Emily Castor to talk about its work on Shuttle and public transit in general.