Mobility management is an approach to designing and delivering transportation services that starts and ends with the customer. It begins with a community vision in which the entire transportation network—public transit, private operators, cycling and walking, volunteer drivers, and others—works together with customers, planners, and stakeholders to deliver the transportation options that best meet the community's needs.
- encourages innovation and flexibility to reach the "right fit" solution for customers
- plans for sustainability
- strives for easy information and referral to assist customers in learning about and using services
- continually incorporates customer feedback as services are evaluated and adjusted
Mobility Management Poster Session 2017!
The National Center for Mobility Management is seeking submissions for its Mobility Management Poster Session at the upcoming Community Transportation Association of America's EXPO conference, being held in Detroit, Michigan, June 11-15, 2017. Learn more here.
Core Activities in Mobility Management
- Convene & Facilitate
- Design & Plan
- Launch & Sustain
- Inform & Connect
- Build Capacity & Network
- Understand & Advocate
- View the presentations and transcript from the June 9-10, 2014 Mobility Management Conference
- The Business Case for Mobility Management
- How to Begin a Mobility Management program
- Mobility Management: Customer-Focused Public Transportation
- Links to mobility management publications, websites, and training, organized by topic
- NCMM Glossary of Transportation and Related Terms
- NCMM guide to Acronyms of Organizations, Programs, and Commonly Used Terms