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Questions about our webinars? e-mail Sheryl Gross-Glaser.

Upcoming Webinars

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Archived Webinars

Performance Measures in Mobility Management: Experiences from the Field

(May 22, 2014) This webinar featured two mobility management practitioners—Heather Wheeler, Executive Director, Community Transportation Association of Idaho, and Marion Denney, Senior Mobility Manager, Dallas Area Rapid Transit—talking about ways they are measuring the performance of a variety of mobility management objectives and activities. They emphasized measures and data collection that captures the impact of mobility management objectives on wider community goals. Performance measurement expert Meredith Highsmith explained the framework she uses in the NCMM training Performance Measures for Mobility Management and Coordination, as well as provided tips to develop measures to capture the outcomes of mobility management program work in bringing forth positive social, health and economic outcomes. View the webinar recording.

Presenter Slides Part 1 and Part 2: Meredith Highsmith, Asst. Research Scientist, Texas A&M Transportation Institute, Austin, TX
Presenter Slides: Heather Wheeler, Exec. Dir., Community Transportation Association of Idaho, Boise, ID
Presenter Slides: Marion Denney, Sr. Mobility Manager, Dallas Area Rapid Transit, Dallas, TX
See also NCMM “By Topic” Performance Measurements page.

Mobility Management and Meeting Dialysis Transportation Needs

(May 1, 2014) Based on data collected from 39 states, nearly 18 percent of all brokered Non-Emergency Medical Transportation trips are to dialysis centers. The panel of experts addressed the challenges and opportunities to providing necessary service to dialysis customers, forming partnerships between transportation and healthcare providers, and meeting the growing demand for service. Mobility managers working to assist with dialysis transportation needs are encouraged to participate.  The webinar is part of a series that the National Center for Mobility Management is sponsoring related to health care and mobility management.

Moderator: Carl Sedoryk, Vice Chair, APTA Mobility Management Committee and General Manager, Monterey-Salinas Transit, Calif.
Presenter slides: Sue Knapp, President, KFH Group, Bethesda, Md.
Presenter slides: Arun Prem, Executive Director, FACT, San Diego, Calif.
Presenter slides: Karen Mills, Wheels to Wellness Project Manager, Potomac and Rappahannock Transportation Commission, Woodbridge, Va.
Presenter slides: Carolyn Jeskey, co-director, National Center for Mobility Management

Non-Emergency Medical Transportation: Emerging Research and Trends

(March 27, 2014) During this webinar, presenters spoke about two recent studies that evaluated emerging trends in the provision of non-emergency medical transportation (NEMT), with a particular focus on the Medicaid program. CTAA’s Dale Marsico and Easter Seal’s Mary Leary provided an in-depth discussion of the importance of these vital studies and what each tells us about the future of NEMT, as well as community and public transportation. The host was Marlene Connor, Chair of the American Public Transportation Association’s Mobility Management Committee.

Access the webinar recording here. Please complete a survey after you view the webinar and provide any comments.

Publications and presentation slides referenced during the webinar are available on our Health Transportation Page.

Quest for Funding: Getting Creative

(March 19, 2014) This NCMM webinar highlighted sensible, creative, and slightly crazy – but effective – strategies, for obtaining funding for transportation programs. Our speakers discussed high-earning fundraising events, partnerships with local organizations, and public funding sources that allow them to provide quality transportation services.

View the recorded webinar and links (below) to the presentations and documents mentioned during the webinar:

Presentation: Denise Larsen, Ctr. for Independent Living for Western Wisc., Menomonie, WI
Presentation: Dwight Mengel, Tompkins County Dept. of Social Services, Ithaca, NY
Presentation: Debbie Dauenhauer, Southern Nevada Transit Coalition, Laughlin, NV

Inclusive Planning and Design in Mobility Management

(Feb. 12, 2014) The webinar showcased mobility management practitioners who have creatively and persistently afforded people with disabilities, seniors, veterans, and others the opportunity to be involved in transportation planning. Speakers discussed their partnerships with other organizations, their outreach to different populations, and their inclusive attitude. Presenters: Kelli Fairless, Valley Regional Transit, Meridian, ID; Dwight Mengel, Tompkins County Dept. of Social Services, Ithaca, NY; Judy Telge, Coastal Bend Center for Independent Living, Corpus Christi, TX. This webinar was sponsored by the NCMM and the Strengthening Inclusive Coordinated Transportation Partnerships Project.

View the recorded webinar and links (below) to the presentations and documents mentioned during the webinar:

NCMM Website Tour

(Feb. 6, 2014) This webinar, hosted by NCMM partner American Public Transportation Association, highlighted the many features of the new NCMM website that will help communities enrich their one call-one click, transportation coordination, and other mobility management activities. The website incorporates resources, strategies, trainings, and community wisdom for mobility management practitioners; solicits information on promising practices from practitioners; and reflects the work the NCMM is doing in the field. View the recorded webinar and the presentation slides.

Statewide and Regional Mobility Management Networks

(Jan. 7, 2014) Effective mobility management professionals are connected with their colleagues throughout their states or regions. This webinar focused on the different strategies for network creation and how to foster networks so that peer relationships are developed, programs are replicated, advice is sought and given, and continuing education is provided. View the recorded webinar and the presentation slides from mobility  managers from Idaho, Wisconsin, Upstate New York, and Iowa.