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Updates from the Field

The NCMM team bolster the work of states and local communities in implementing mobility management strategies. Here are some updates:

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December 2013. NCMM staff worked with AARP South Dakota to deliver an action planning session related to the Sioux Falls local coordination plan. Staff facilitated a two-day strategic and action planning session with a small diverse group of stakeholders. The group reached some consensus on how to reduce the city’s high paratransit costs, while maintaining services for the area’s riders with disabilities. Solutions discussed included developing a one-call/one-click services; providing the areas 2 largest users of the city paratransit system with trained drivers so they could use their own vehicles, thus opening up seats for non-agency residents; growing volunteer drivers through a shared volunteer training program; as well as other options.

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September 2013. At the request of CASTA and the Colorado DOT, NCMM sub contractor Texas Transit Institute delivered the Performance Measures for Mobility Management & Coordination training at the Sept. 2013 Colorado Association of Transit Agencies (CASTA) Fall Transit Conference. There were 11 attendees in the class, including CASTA, CDOT, transit organizations, an MPO, consulting engineers, and mobility managers.

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August 2013. At the request of the Florida Commission on Transportation Disadvantaged (CTD), NCMM contractor Texas Transit Institute delivered the Performance Measures for Mobility Management & Coordination training. There were 35 attendees. Attendees represented a mix of transportation providers, health and human service representatives, State DOT, and mobility managers. Some of the attendees were also liaisons or lead agencies in regional transportation coordination efforts.

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July 2013. At the request of the Mississippi DOT, NCMM staff delivered a workshop on communicating a positive public image for public transportation. The session, held during the Mississippi Transit Association annual conference, reached approximately 90 transportation providers and staff of other organizations. The workshop gave participants in-person practice in talking about the impact their services have on people with disabilities, older adults, and low-income riders.

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July 2013. At the request of the Brookings Area Transit Authority (South Dakota), NCMM staff led a Brookings area coordination meeting. This was the first time the public transit provider and community organizations had sat down together to talk about the direction for transportation services in the community. Representatives at the meeting came from older adult services, the local university, disability services, and the community. The meeting gave the participants time to break into small groups and develop transportation priorities.

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July 2013. At the request of the Association for Commuter Transportation (ACT), NCMM staff conducted a workshop on ridesharing. Held at the July 2013 annual ACT conference, staff introduced customer-design principles for making ridesharing programs more successful by considering what motivates people to share rides. Included a look at ridesharing in the broader context of the sharing economy. Comments: "Very thought provoking, and interesting presentations and discussions." and "Ideas shared were creative and useful." and "Group conversations and brainstorming sessions were beneficial."

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June 2013. NCMM staff delivered the one-day Design Thinking for Mobility Solutions training course at the CTAA annual Expo. The class had 29 participants, including 6 mobility managers, transportation providers, and transportation planners. Comments: "A very innovative approach to addressing needs and gaps in transportation services. and "Some great tools that can be applied in part or at great length to improve planning projects. and "I hope I can share this process with my co-workers." and "What if every planner used Design Thinking principles with each of their projects?"

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June 2013. NCMM, through subcontractor Texas Transit Institute, delivered the one-day Performance Measures for Mobility Management & Coordination training course at the June 2013 CTAA annual Expo. The class had 34 participants.

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