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We can help

Let's Talk!

Email us at or call us at 866-846-6400 (TDD: 202-347-7385) for one-on-one assistance.

Other ways we can help . . .

NCMM’s customized assistance gets you closer to your goals of improving mobility options in your community.

Access resources you can use now

Looking for ideas about possible future directions for your community transportation services? Begin by updating your knowledge on over 28 mobility management topics in our comprehensive, continually updated "By Topic" pages, including the glossary of transportation and related terms and our guide to acronyms of commonly used terms. Or look further into one call–one click services, transportation coordination, and mobility management.

Learn from your peers

Wonder if anyone has tried your idea before and, if so, how they did it? Contact us to be connected to a peer community (or call 866-846-6400).

Looking for in-depth assistance?

NCMM staff can help with meeting facilitation, strategic planning, targeted trainings, and other types of customized technical assistance. View samples of our recent work in the field.

Contact us (or call 866-846-6400) as your first step in getting technical assistance. OR

Contact the NCMM liaison who covers your FTA region:

Region 1 (CT, MA, ME, NH, RI, VT): Judy Shanley, 800-659-6428 or 202-403-8354, TDD: 202-347-7385

Region 2 (NJ, NY): Sheryl Gross-Glaser, 202.386.1669

Region 3 (DC, DE, MD, PA, VA, WV): Rich Weaver, 202-496-4809

Region 4 (AL, FL, GA, KY, MS, NC, SC, TN, Puerto Rico, U.S. Virgin Islands): Jordan Snow, 312-551-7195

Region 5 (IN, IL, OH, MI,MN, WI): Judy Shanley, 800-659-6428 or 202-403-8354, TDD: 202-347-7385

Region 6 (AR, LA, NM, OK, TX): Sheryl Gross-Glaser, 202.386.1669

Region 7 (IA, KS, MO, NE): Jordan Snow, 312-551-7195

Region 8 (CO, MT, ND, SD, UT, WY): Amy Conrick, 202-415-9692

Region 9 (AZ, CA, HI, NV, Guam, American Samoa, Northern Mariana Islands): Amy Conrick, 202-415-9692

Region 10 (AK, ID, OR, WA): Rich Weaver, 202-496-4809

You can also receive support from our network of transportation organizations:

Stay current with NCMM activities

NCMM Co-Directors

Judy Shanley, Easter Seals Transportation Group, 800-659-6428 or 202-403-8354, TDD: 202-347-7385

Amy Conrick, Community Transportation Association of America, 800-527-8279 ext. 734 or 202-415-9692

Rich Weaver, American Public Transportation Association, 202-496-4809