Crisis Intervention Specialist on the job in the BART system are already making a difference.

  • Date: 01/12/2022

The Bay Area Rapid Transit (BART) is utilizing crisis intervention specialists (CIS) to address problems throughout the system that doesn’t require a response by an armed police officer, taking a new approach to improving safety.

BART wants to reduce incidents inside trains and stations related to a vulnerable population(experiencing a crisis with mental health, a lack of housing or drug issues) and connect them with services.   The new approach is already paying off. In November, CIS teams made 208 contacts across the BART system which resulted in 35 referrals to support services.



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