Equity and exclusion issues in cashless fare payment systems for public transportation

  • Date: 07/29/2022

The article's authors explore existing research on emerging fare payment systems, as well as research on disparities in access to the various pieces of the new payment ecosystem, including credit and banking, Internet and smartphones. They then present qualitative and quantitative analyses used to investigate this topic, and conclude with a discussion of results and implications for policy and planning. The paper is based on a pooled-fund study supported by the National Institute for Transportation and Communities (NITC). Read more about the original study: Applying an Equity Lens to Automated Payment Solutions for Public Transportation.

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