‘Healthcare not handcuffs’: NC Department of Health invests $20 million in mental health transportation program

  • Date: 01/01/2025

 When you make a call for help, big changes are coming to the way first responders transport you during a mental health emergency.

“Say you have a mental health crisis. The EMTs come to your home with the police. They determine that you need to be in the hospital. So, they take you there,” State Director of Mental Health Services Kelly Crosbie said.

This means lights, sirens, and in some cases, handcuffs.

Crosbie said law enforcement is often responsible for transporting the person in need.

“It’s not a good setup for individuals who need crisis care. Certainly, not a good setup for the law enforcement officers either,” she said.

However, that won’t be the case for two regions in the state.

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