Our view: Citibus shows innovation with microtransit pilot program

  • Date: 05/20/2020

“The project is intended to supplement our fixed-route system,” Citibus General Manager Chris Mandrell said during last week’s City Council meeting. “It’s a demand-response type of system. It’s all going to be done by using a phone app or calling in to schedule that ride.”

The newly announced pilot project gives customers flexibility to schedule a ride within their own schedule rather than, as sometimes happens, having to plan personal errands or other business around fixed hours of operation.

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