Study: Cash payments remain a key part of equitable transit

Today, there are more ways than ever to pay a bus fare. Instead of painstakingly counting their change into a farebox, transit riders can quickly tap their phone or swipe an auto-reloadable transit card.

These modern options bring increased convenience for many riders and speed up the boarding process. But they also risk leaving behind the most marginalized public transit users. Leaving an option to pay with cash remains an essential part of equitable public transit, a new study says.