Transit agencies are increasingly offering an alternative service for their Americans with Disabilities Act (ADA) paratransit riders. This service is typically an on-demand or same-day transportation option subsidized by a transit agency and is an alternative to the next-day service of ADA paratransit.
The TRB Transit Cooperative Research Program's TCRP Research Report 239: Provision of Alternative Services by Transit Agencies: The Intersection of Regulation and Program details how alternative services provide at least some cost savings and also meet more spontaneous travel needs of ADA paratransit riders based on cost per subsidized trip versus cost per ADA paratransit trip. The report also identifies and documents legal and regulatory matters that transit agencies should address for their alternative services.
National Academies of Sciences, Engineering, and Medicine. 2023. Provision of Alternative Services by Transit Agencies: The Intersection of Regulation and Program. Washington, DC: The National Academies Press. https://doi.org/10.17226/26860.
Have more mobility news that we should be reading and sharing? Let us know! Reach out to Sage Kashner (kashner@ctaa.org).
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