An Introduction to Human-Centered Design and Its Application to Transportation
Design Thinking is a systematic approach to creating solutions to seemingly intractable challenges. It starts with an in-depth understanding of customers and the ability to create a better future for them. It leads us through a process for testing proposed solutions to determine if they are operationally feasible and financially viable and, most important, that the proposed solutions that will meet customer needs—all before we ever begin to implement the solution.
Next available training: Dec 3-4, 2018 , San Diego, Colorado. Offered by the National Center for Mobility Management, this training introduces an innovative human-centered design process, called Design Thinking, to the development of transportation solutions. More information.
(Note: A shorter version of this training is offered through the NCMM's Mobility Management e-Learning Center)
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