Thank you for the thorough way you are covering this material, and the underlying sense of values the material rests on. Truly, to put service to the client, and attending to their needs as the goal above efficiency or expedience, is refreshing.

Thank you for this people-centered approach to problem-solving. It was a positive, healthy approach to finding solutions to complex problems, and well broke-down the systems thinking approach into manageable concepts that seem worth trying.

The modules have been very helpful and I appreciate being able to view them multiple times.