Human services transportation typically takes the form of what is called demand-responsive transportation (DRT) — services that do not follow fixed routes or schedules. There are an estimated 1,000 DRT services currently operating in the U.S., many of which are in rural communities.
DRT services are critical for people who cannot drive or access regular public transportation, but they are often fragmented. There may be multiple providers in a given region, but each may operate in a silo, leading to duplicative services and denials of trip requests.
The Shared-Use Mobility Center (SUMC), with support from AARP Public Policy Institute, developed Connecting Community Transportation: Lessons Learned from Transactional Data Specification Demonstration Projects.
Have more mobility news that we should be reading and sharing? Let us know! Reach out to Sage Kashner (kashner@ctaa.org).
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