Upcoming Webinars

NCMM Webinars

Reduce Mobility Barriers for Accessible, Walkable Streets (Feb. 21, 2018, 12:30 p.m., ET). Join the National Complete Streets Coalition and National Center for Mobility Management (NCMM) to explore the opportunities to include mobility management strategies when implementing Complete Streets and how to reduce mobility barriers for people with disabilities and older adults. Register here.

Mobility as a Service (MaaS): Concept and Practice (Mar. 8, 2018, 2:00 pm ET). NCMM staff and presenters will discuss the definition of Mobility as a Service (MaaS), give examples of what it would look like in rural and urban settings, and identify next steps to bringing MaaS closer to reality in the United States. Register here.

NCMM's "Conversations with Leaders" 30-minute Webinars

Registration information for the following webinars will be posted soon.

  • Conversation with Chuck Dyer, Administrator, Office of Transit, Ohio DOT (Apr. 12, 2018)
  • Conversation with Cheryl Kastrenakes, Executive Director, Greater Mercer TMA, NJ (Jul. 12, 2018)
  • Conversation with Ed Benning,General Manager,/CEO, ‎Flint Mass Transportation Authority, MI (Sept. 13, 2018)
  • Conversation with Aniko Lazslo, Director of Coordinated Mobility and System-Wide Accessibility, MassDOT/MBTA (Nov. 8, 2018)

Webinars from Partner Organizations

Partnering with TNCs to Serve Older Adults (Feb. 20, 2018, 2:00 pm ET). This webinar, sponsored by the Community Transportation Assn. of America, will provide a real-world example of partnering with a TNC to serve older adults. Executives Krishna Murthy and Avnish Gupta of EZ Ride will discuss their experience in New Jersey. Register here.

FTA Mobility-on-Demand “On-Ramp” Technical Assistance Opportunity (Feb. 21, 2018, 2:00 pm ET). Webinar describing the 12-month Mobility on Demand On-Ramp program offered by FTA in partnership with the Shared-Use Mobility Center (SUMC). SUMC will provide technical assistance to transportation providers with promising ideas to expand on-demand mobility. Chosen communities will receive expert assistance to develop business plans and other project-building strategies. Further information on the program. Register for information webinar here.

Expanding Transportation Options for Adults with Mental Illness (Feb. 21, 2018, 3:00 pm ET). This webinar, presented by SAMHSA's GAINS Center, will provide an overview of promising practices and strategies being tested around transporting people in crisis or showing symptoms of mental illness. Transportation of adults with mental illness, whether in crisis or needing to be transferred between treatment facilities, is often done in law enforcement vehicles. There is a growing interest in establishing alternatives to law enforcement transport of adults with mental illness. Alternative transport can provide a less stigmatizing experience for the individual in crisis, minimize the trauma of transport on an individual, and reduce the time demands placed on law enforcement. Register here.

The Need for Research and Data to Address Transportation Barriers (Feb. 28, 2018 2:00 pm ET). First in three-part Transportation Webinar Series offered by Health Outreach Partners (HOP) on innovative efforts to overcome transportation barriers to healthcare. Kevin Kenzenkovic from Generations Family Health Center will share the process of designing and implementing a transportation survey of their primary rural population in Eastern Connecticut. Mary K Comtois and Kelly Dixon from Go Buffalo Mom will provide an overview of the findings from researching the needs of pregnant women in Buffalo, New York, and calculating the potential financial impact of their project. Register here.

Archived Webinars

2017 Webinars

Coordinating Council on Access and Mobility Webinar: Community Perspectives (June 6, 2017). The mission of the Coordinating Council on Access and Mobility (CCAM) is to issue policy recommendations and implement activities that improve the availability, accessibility, and efficiency of transportation for targeted populations. Three CCAM work groups kicked off in March 2017 to identify and prioritize strategies to meet the requirements of the FAST Act. This webinar began with a brief update on the CCAM from the Federal Transit Administration (FTA), and then featured three communities and how they are addressing regulatory, funding, and administrative barriers related to coordination and vehicle sharing at the state and local level. A brief , with Q&A following the community presentations. View the presentation.

Human-Centered Mobility and the Benefits for Transit (March 28, 2017). New initiatives, such as technology and alternative transportation modes, often are hailed as solutions to improve mobility. However, these efforts can fall flat if they are not designed and implemented in a systematic way that supports riders’ needs, expectations, and preferences. This webinar discussed the benefits of a human-centered approach and how it can help transit agencies a) better understand riders’ expectations of a transit system, b) work more seamlessly to meet these expectations, c) improve the customer service experience. Presenters included Liza Josias, human factors specialist, American Institutes for Research who provided an overview of a human-centered design approach to mobility; Daisy Wall, Vice President of Community Engagement, RouteMatch, discussed transit customers’ changing expectations and how to adapt; and NCMM's Judy Shanley, who shared how mobility managers can be involved in this important work. View the archived webinar recording and slides.

Safe Harbor Regulation and NEMT (February 21, 2017). This webinar, jointly sponsored by NCMM and the Community Transportation Association of America, discussed updated rules from the U.S. Department of Health and Human Services, Office of the Inspector General affecting non-emergency medical transportation (NEMT). The rules provide opportunities for healthcare providers and institutions to support patient transportation. The primary presenter was Susanne E. Crysler, RN, JD, Hall, Render, Killian, Heath & Lyman, PLLC, Detroit, MI. View the new ruling and the Community Transportation Assn. of America's review of the rule, as well as the archived recording and transcript of the webinar. NCMM has also created a new resources to facilitate  conversations between transportation and healthcare providers: view the context document and resource guide.

Inclusive Planning and Shared-Use Mobility: Ensuring Diversity of Perspective in a Changing Transportation Environment (February 14, 2017). This webinar gave a brief summary of shared-use mobility in the US and it will cover in detail a pilot program between Brookdale Senior Living Solutions and Lyft. Discussion will relate to the questions of how to ensure that all people can access cost-effective, on-demand services and strategies that can be used to include perspectives of older adults to inform the planning process? This webinar is presented by NCMM, the Administration for Community Living's Transit Planning for All project and the Shared-Use Mobility Center. View the archived recording of this webinar; view Pat’s Brookdale/Lyft testimonial

State DOT Update and Input Session on the Coordinating Council on Access and Mobility (February 1,
2017). NCMM and the FTA hosted a webinar to update state departments of transportation on the progress of the Coordinating Council on Access and Mobility (CCAM) and to gather input on transportation coordination to further inform the development of the CCAM Strategic Framework. This webinar included an overview of the CCAM and the CCAM Strategic Framework and timeline for implementation as well as a discussion with participants on how to improve coordination between federal programs and state departments of transportation. View the slidesand summary notes.

Public Transit Agency Update and Input Session on the Coordinating Council on Access and Mobility (January 25, 2017). NCMM and the FTA hosted a webinar to update the transit industry on the progress of the Coordinating Council on Access and Mobility (CCAM) and gather industry input on transportation coordination to further inform the development of the CCAM Strategic Framework. This webinar included an overview of the CCAM and the CCAM Strategic Framework and timeline for implementation, an overview of the Substance Abuse and Mental Health Services Administration (SAMHSA) and resources the agency provides, results of a brief survey to better understand coordination challenges and opportunities within the transit industry as well as a discussion with participants on how to improve coordination between federal programs and agencies. View the slides and summary notes.

2016 Webinars

Senior Corps and Volunteer Transportation (November 29, 2016). One of the most critical issues for aging and elderly Americans is the need for viable forms of transportation. Given the high level of aging demographics, this will be an important issue for years to come. Senior Corps has been in discussions with the Federal Transit Administration about new opportunities that mobility management presents for volunteers. This webinar discussed how to build the capacity of your community volunteers around mobility management to create reliable and safe transportation solutions for older adults and people with disabilities. View the archived recording of this webinar.

Partnerships with Faith-based and Community Organizations to Support Inclusive Coordinated Transportation and Mobility Management (October 25, 2016). This webinar, in collaboration with the ACL Inclusive Coordinated Transportation Partnerships Project, addressed1) strategies to reach out to faith-based and community organizations and national initiatives that can support your work; 2) partnerships that have been established with non-traditional – non-transit organizations such as religious organizations; and 3) acquire resources regarding how to develop and sustain relationships. View the archive of this webinar.

Building Competencies for the Practice of Mobility Management (September 21, 2016). The National Center for Mobility Management, in collaboration with the Federal Transit Administration as well as mobility managers across the country, was tasked with developing competencies for the practice of mobility management. Topics covered in this webinar included 1) the process by which NCMM developed and verified competencies, 2) an overview of the competencies by category, 3) examples that the competencies can be implemented, and 4) summary of the comments provided by practitioners in the field. View the slides from the webinar.

Rides to Meals, Part 2: Strategies to Connect Youth with Summer Food Service Programs (April 4, 2016). Each summer, millions of eligible children are unable to access the USDA's Food and Nutrition Services' summer meal sites, often because of transportation challenges. In communities across the United States, summer meal programs and transportation professionals are putting their heads together to solve these challenges. This webinar featured two of these communities as well as a short review of other strategies discussed in NCMM's Mobility Management In Practice brief on this topic: Transportation Strategies to Connect Youth with Summer Food ProgramsView the recorded webinar and Food and Nutrition Service slides and other presenters' slides.

2015 Webinars

Rides to Meals: Strategies and Resources to Support Connections between Summer Food Service Programs and Transportation (June 25, 2015). Following a joint welcome from Rik Opstelten, Federal Transit Administration, and Tony Craddock, Jr., USDA Food and Nutrition Service (FNS), the webinar explored ways in which public transit programs can partner with FNS-funded summer food programs to ensure youth have access to nutrition over the summer months. NCMM's Judy Shanley facilitated the webinar, which also showcased local examples from the field, presented by Kari Banta, Texas DOT, and Brian Baker, SPARTAN Public Transit. View the webinar slides.

Mobility Managers and Transportation Planners: Together, Facilitating Public Input into Transportation Plans (April 16, 2015). In this webinar, Dwayne Weeks, Director of FTA’s Office of Planning, joined presenters from local agencies to discuss the roles FTA, FHWA, and MPOs play in transportation planning and innovative examples for boosting public participation. Speakers discussed how mobility managers and transportation planners together can accomplish the important work of enhancing public input into coordinated transportation planning as well as broader long- and short-term transportation planning. View the webinar recording.
Presenter slides: Jeff Spiehs, Community Engagement Coordinator, Metropolitan Area Planning Agency
Presenter slides: Amy St. Peter, Human Services and Special Projects Manager, Maricopa Assn. of Governments
Presenter slides: James Wagner, AICP, Principal Transportation Planner, Indian Nations COG (also: view the Fast Forward Mobile Outreach Bus video from INCOG)
Presenter slides: Dwayne Weeks, Director, Office of Planning, Federal Transit Administration