Communications and Networking

Communications and Networking

The National Center for Mobility Management strives to provide opportunities for mobility management practitioners to network, connect, and learn from each other through several communication forums. Learn more about the Mobility management Connections, Mobility Champions, and our communications surveys below!

Mobility Management Connections

MMC is a virtual place for mobility management practitioners to network, exchange information, engage in conversation, and share promising practices about topics that relate to transportation coordination activities in their community.

This forum is managed by NCMM staff, and with technical support from Partners for Youth with Disabilities (PYD), will help NCMM create a community of mobility management professionals to share ideas, mobility management strategies, and network with one another. The platform has a friendly, dynamic interface that allows users to post questions and discussion topics, comment on posts, share events, and post resources.

Some examples of topics on the forum include:

  • Public participation strategies
  • Coordinated transportation plans
  • Funding, financing, and fares


Access to the forum is by invitation only. If you are a mobility manager or oversee mobility management activities in your state, and do not currently have access to MMC, please email

Mobility Champions3b0c5e

This year, NCMM is offering three mobility managers the opportunity for to serve as a Mobility Management Champions for 9 months, from June until February 2021. The three selected Champions will serve as facilitators of monthly community activity on MMC, as well as other NCMM forums. Activities undertaken by Champions include:

  • Sharing questions and issues of their choice that are relevant to mobility management activities (example of topics may include volunteer driver programs, technology tools to support mobility management, shared-ride programs, working with TNCs, etc.;
  • Disseminating resources and tools that pertain to this topic; and
  • Responding to questions posed by other mobility management professionals via the MMC discussion forum.
  • Writing two guest posts on the NCMM blog on topics of their choice. Champions will work with NCMM staff to brainstorm content ideas.
  • Champions will share other NCMM blog posts on the MMC platform to solicit comments and reaction from the NCMM membership.

Champions will receive $1000 to support their participation as the community leader. Mobility managers interested in this role should have at least one year of experience in a mobility manager-oriented profession and/or have activities related to coordination of mobility resources in their position. The Champions will be a mentor to other MMC members with less experience and champion discussion and resource-sharing during their tenure.

Hear what previous Mobility Champions have to say:

Cory Schmitt of MO RIDES: “Serving as champion gave me the opportunity to prioritize my own learning and connect with others in this dynamic, constantly evolving field. In the midst of the busy day-to-day of this profession, it can sometimes be difficult to take a step back and take a look at the issues and themes that unite as all as mobility managers. Serving as champion helped me be mindful of teaching moments for myself and others on the platform. Additionally, being a ‘champion’ aided my understanding of and passion for the impact mobility managers can have on the people and communities we serve.”

Mike Spadafore of Topeka Metro: “When I was asked to be a mobility Management Champion I thought I’d be sharing a lot from my perspective, but I wound up learning so much more from my colleagues across the nation.  I was fortunate enough to have been paired up with another Champion, and together we set out to strengthen the network of Mobility Managers through the lens of transportation for youth with disabilities.  Our blog, chats, posts, and external work on this topic brought a depth of understanding from an angle that I hadn’t thought about before.  The experience was fantastic; in just a few short months I’ve connected with professionals who share the same passion for our work and desire to reach out to and serve people of all ages and abilities.”

Communications Surveys

To better understand how best to do this, NCMM staff surveyed 300 mobility management practitioners across the country. The findings from this survey are provided available below.

Didn’t see the survey? Complete it now!

Summary of Results

(As of August 17, 2018)

Respondents indicated that a multi-tool approach would be the most helpful to assist mobility management practitioners in networking with one another. Over 87% of respondents currently use two or more tools to network with other mobility management practitioners. Nearly all respondents indicated they would like to have better tools to work with, such as in-person events and conferences, state or regional mobility management networks, listservs, and/or periodic conference calls.

The top three tools that survey respondents currently use to connect or network with other mobility management practitioners:

  1. Phone/email (82%);
  2. In-person events and conferences (80%); and
  3. State or Regional Mobility Management Networks (70%).

The top three tools that survey respondents would like to see improved or implemented to better assist them in connecting or networking with other mobility management practitioners are:

  1. In-person events and conferences (60%);
  2. Online forum/discussion board (58%); and
  3. State or regional mobility management networks (50%)

Over 57% of respondents already use 4 or more of the tools listed to connect and network with other mobility management practitioners. It is clear based on responses regarding current tools used and improved or newly implemented tools, mobility management practitioners prefer to have multiple tools they can use to connect and network with one another.