Mobility as a Service

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Adopting Mobility-as-a-Service: An empirical analysis of end-users’ experiences (Chalmers University of Technology,  Sweden 2022). 1) Provides empirical evidence on end-users' perspective on, and use of, MaaS. 2) Identifies drivers and barriers to the adoption of MaaS. 3) Illustrates that MaaS is much more than just an app and a subscription plan. 4) Highlights a mutually reinforcing relationship between MaaS and policies aimed at reducing car use.

Mobility as a Service: Concept and Practice (National Center for Mobility Management, 2018). Reviews the concept and piloted applications of the Mobility as a Service concept.

Mobility as a Service Webinar (National Center for Mobility Management, 2018). A webinar to understand what Mobility as a Service (MaaS) is, and the steps that go into reaching it. Dwight Mengel from the Tompkins County Department of Social Services and Emma Huang from Los Angeles Metro's Office of Extraordinary Innovation described their efforts and what they have learned from early stages of MaaS. Listen to the archived recording, including Q&A with the presenters, and view the slides from Dwight Mengel and Emma Huang.

Integrated Mobility Implementation Toolbox (Canadian Urban Transit Association, 2017). Actionable tools for mobility managers that want to begin working towards integrated systems in their areas.

MaaS: Bob and Beth (University College London Energy Institute, 2015). An animated version that gives an easily understandable explanation of Mobility as a Service concept.


[expand title="Websites"]

MaaS Alliance

ITS America




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