Global Mass Transit is organising a virtual conference on ‘Transit Ticketing & Fare Collection in Canada’ on April 7, 2022 from 11:30 am to 4 pm ET (Eastern Time).

The mission of this conference is to discuss key emerging trends in the transit ticketing and fare collection systems industry in Canada especially given the impact of Covid, plans of transit agencies and operators to introduce a ‘touchless’ travel experience, strategies to revive ridership, opportunities, best practices, solutions to key challenges, and the way forward. It will also showcase noteworthy case studies and key technologies.The key topics that will be discussed include:

• Current status of transit fare payment systems in Canada, key technologies
• Key emerging trends and future outlook
• Impact of Covid-19, developing a ‘touchless’ travel experience
• Plans of transit agencies and operators for deploying contactless payment technology
• Best practices in procurement and technology selection
• Strategies to grow ridership and increase revenue
• Opportunities in the deployment of contactless payment technology
• Integration of mobile ticketing with the existing infrastructure
• Potential of bank cards for transit ticketing, business models and strategies
• Partnerships among transit agencies, mobile operators and financial institutions
• Benefits of account-based ticketing (ABT) and open loop payment systems
• Transit ticketing certifications and standards
• Impact of new transportation business models such as MaaS, on-demand mobility and shared mobility (ride-sharing, car-sharing, ride-hailing, micro-mobility, bike-sharing) on public transit and fare collection systems
• New ticket media and ticketing models
• Emergence of disruptive technologies for transit ticketing systems
• Common platforms for payment processing and data sharing
• Use of fare systems data for customer service and operations optimisation
• Data generation, data sharing, data analysis and privacy
• Going beyond transit ticketing to provide value-added services to customers

For the agenda, please click here. Please contact Namrta Bangia (namrta.bangia@globalmasstransit.net) for agenda/programme and speaking opportunities.

The conference will bring together experts from transit agencies and operators, policymakers, provincial and local government officials, system integrators, technology and service provider firms, smartcard companies, technology and equipment manufacturers, mobile ticketing vendors, credit card companies, data architecture and IT firms, fare collection system suppliers, dynamic multiservice journey planners, taxi fleet operators, ride-hailing and ride-sharing service providers, micro-mobility providers, ticketing infrastructure providers, industry consultants, research and development organisations, financiers, technical institutes, etc.