Newly Released

NCMM’s Statewide Mobility Management: Factors Affecting the Creation and Success of Networks study and report examines those characteristics that sustain state mobility management networks. Researchers interviewed leaders of established networks to learn about such factors as network origins, funding sources, career paths of mobility management professionals, and network typologies. This study is a follow-up to the original study documented in the 2018, Mobility ManagementState of the States Report that identified general features of mobility management networks.

NCMM has released our latest research paper titled “The Role of Transportation in Addressing Social Isolation in Older Adults." Social isolation and loneliness are persistent societal problems, and lead to poorer population health outcomes, greater mortality, and greater health care spending. Older adults face unique risks related to social isolation and loneliness, largely because of the many major life transitions that they are likely to experience, including retirement, death of a spouse, death of other social contacts, and changing health and functional abilities. Read the research paper and case studies here.

NCMM's One-Call/One-Click Resource Center is open! View definitions, examples of systems that are centralizing trip information, booking, and payment plus links to resources at

Cost Allocation for Community Transportation e-Learning Course - Our new five module course will  help transit managers understand the full cost to their agency of providing service and how to apply that understanding in pricing contracts for service. It is our hope that after listening to these five modules, transit managers will be able to feel comfortable having conversations with their agency’s financial advisers and staff and further be able to provide pertinent data to their agency’s governing body when discussing financial matters.

Examples of Mobility on Demand Policies and Public- Private Partnerships to Increase Accessibility - NCMM & SUMC. This case study offers examples of mobility on demand policies and programs that improve accessibility for individuals with disabilities.  Informed by five policies and over 20 programs at the state and local level, the report identifies innovative approaches that improve accessibility for individuals who previously have been left behind in the wake of mobility-on-demand. The examples are organized by Policies and Service Coordination & Trip Planning Programs. Each example provides an overview of how the program featured works, unique partnership qualities, and additional information.

Rural Community Action Guide Building Stronger, Healthy, Drug-Free Rural Communities. Released by the Administration, the purpose of the Guide is to arm rural leaders with information they can put into immediate action to create change. It provides background information, recommended action steps, and promising practices to help manage the impact of substance use disorder on local communities and help persons with the disease of addiction. The topics are based on lessons learned from Department of Agriculture rural roundtable discussions held in over a dozen states, as well as the experiences of several rural stakeholder partners. See the discussion on transportation beginning on page 34. (2/4/20)

The Hidden Risk of Cutting Medicaid NEMT: An Examination of Transportation Service Interdependency at the Community Level. For the fourth time in three years, an NEMT-focused essay appeared on the Health Affairs Blog, the most prestigious forum for essays and short pieces on health policy topics. The most recent essay, published on January 14, was co-authored by Michael Adelberg of the Medical Transportation Access Coalition, Scott Bogren of the Community Transportation Association of America, and Alexandra King, also from CTAA. The authors argue that non-emergency medical transportation (NEMT) is interwoven into the services provided by our nation’s local transportation agencies, which often serve as key NEMT ride providers. The authors further note that curtailing Medicaid NEMT would have significant negative consequences on local transportation services beyond Medicaid. (1/3/20)