Frustration builds as some rural Minnesotans struggle to get to medical appointments

  • Date: 03/11/2024

Federal law requires states to provide Medicaid recipients with transportation if they need it. Nonemergency medical transportation providers contract with the government and managed care organizations to handle rides. But companies in rural areas said staffing struggles, inflation in operating costs, insufficient state reimbursements and administrative hurdles have made it increasingly difficult to stay in business.

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