How older adults use Ride-hailing booking technology in California

  • Date: 01/10/2022


•Contrary to popular belief, many over 65 years ride-hail, often self-booking rides.
•Older adults who are more comfortable with technology book via the app.
•Those who are less comfortable with technology rely on others or use phone booking.
•Those with health issues and disabilities are more likely to book trips using an app.
•More seniors would likely use ride-hailing if the booking process is made easy for everyone.
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