Making the Connection: Transit Turns to Real-Time Tech

  • Date: 01/11/2024

On-demand vehicle and transportation platform The Routing Company (TRC) has partnered with Swiftly, a transportation data and analytics company, to improve connections for users of the FAST Connect service in Fairfield, Calif., as well as the Sonoma-Marin Area Rail Transit (SMART), which serves cities north of San Francisco.

The real-time location of trains on the SMART network — provided by Swiftly’s data analytics — is fed into the trip-booking software within TRC’s Pingo app, explained Julia Gonzalez, communications and marketing manager for SMART.

It is this digital handshake that allows for SMART trains to connect with SMART Connect, an on-demand shuttle serving the Sonoma County Airport station. The shuttle launched in June of last year and provides first- and last-mile connections within a 1.5-mile service area. The Swiftly technology ensure riders have an only 0.5 percent chance of missing their train, officials say.

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