RALEIGH - State officials are helping public transit users, particularly in underserved areas, better understand an emerging transportation service. The N.C. Department of Transportation has created a web page devoted to on-demand microtransit, a public transportation service that takes riders to and from preferred destinations.
“On-demand microtransit services provide improved mobility and access to opportunities,” says Ryan Brumfield, director of the Integrated Mobility Division at NCDOT. “It also allows the state to meet the needs of citizens more effectively by providing multimodal services that are comparable to driving in terms of time, convenience, and cost.”