On-demand community transportation in MA: A review

  • Date: 08/26/2021
Some transit authorities, municipalities, and human service agencies are piloting on-demand community transportation services for older adults, people with disabilities, and/or the general public.

On-demand transportation means if you are within the service area, the vehicle will come to you or close to you – but unlike traditional demand-response or dial-a-ride services, you do not need to reserve in advance. You can summon the ride when you are ready to travel.

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