The new frontline of care: social services

  • Date: 10/19/2020

In many communities, and especially among minorities, there are gaping holes in the social safety net. Many individuals lack access to high-quality education, safe neighborhoods, affordable housing, reliable transportation, clean environments, nutritious food and stable employment. Ultimately, their health is adversely impacted by their social circumstances. Without transportation, a person may not be able to get to the doctor, to childcare services, or to a local market to purchase fresh food. Without education, a person may not understand their health condition or know they are experiencing symptoms of a serious illness or where to go for testing or treatment. And without housing, they may be unable to stay safe.

Lessons from Kansas City
A coalition of nonprofits, transportation and technology providers, and healthcare organizations helped coordinate seamless, contactless distribution of food to people facing food insecurity. Grants to support relief efforts were provided to community organizations to coordinate the delivery of food to households in need via transportation providers. Through these resources and partnerships, the local food banks have been able to increase capacity and ensure that people in need have healthy meals delivered right to their door.

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