VA employee revolutionizes ridesharing for Veterans

  • Date: 01/19/2022

Boston VA’s Charles Franklin was working in South Shore, Massachusetts, in 2017 as a Community employment coordinator. He noticed the rising cost of living was forcing the Veterans he worked with to move to the outskirts of the city. Often, they moved to areas with a lack of public transportation options.

Franklin had an idea to address this problem. He worked with the VA Innovators Network and later the New England Center for Innovation Excellence. Together, they designed and implemented a rideshare program to meet Veteran housing and employment needs.

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