The allure of cheap, responsive, door-to-door transit service is seductive. It’s too bad that it doesn’t work. Unlike fixed-route bus service, microtransit’s efficiency and service quality do not naturally improve as ridership grows. The more passengers it draws, the more costly it becomes.
Have more mobility news that we should be reading and sharing? Let us know! Reach out to Sage Kashner (kashner@ctaa.org).
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