The design challenge is intended to help communities develop solutions to a specific issue. Each team will choose one challenge area to focus on, and create a focus questions to clearly and succinctly outline the specific mobility obstacle your community is facing. The challenge areas identified for the 2020 Design Challenge are:
A crucial aspect of the human-centered design thinking process is primary research. In order to fully understand the needs of your community, applicants are required to engage with “customers” who have direct experience with the focus question. Examples of customer types could be end-users, caregivers, community-based organizations, transportation providers, and funders. This research involves conducting at least 10 one-on-one interviews/observations by your team with individuals in your community. The aim is to learn how they are affected by the mobility challenge, what their current workarounds are, how they would address the problem, among other input. With the current situation regarding COVID-19, we understand that interviews may look different than in previous grants. Virtual interviews and other novel forms of primary research will be accepted, but please reach out to NCMM if you have any questions regarding the validity of your research.