William Massey, President & CEO of the Peninsula Agency on Aging who will discuss One PAA, developed to create a safe, diverse, equitable, and inclusive environment for older adults on the Virginia Peninsula. From this discussion, attendees will learn what prompted the creation of the One PAA program, how this program affects older adults, people with disabilities and caregivers and how it fulfilled an unmet service need, reached an underserved population and how it can be replicable in your community.