Mobility Management Forum

Mobility Management Forum

The National Center for Mobility Management is thrilled to announce the next Mobility Management Forum will take place in Oklahoma City on Monday, May 22, 2023. The forum will be held in conjunction with the annual CTAA EXPO in Oklahoma City.

Join mobility managers and others working in the field from across the country for a day of learning, sharing experiences, and connection. Topics will range from cross-sector partnerships to federal funding opportunities to performance measures. The full agenda for the day is below. In addition, all mobility management professionals are invited to relax for a coffee and networking in the Mobility Management Lounge, Room 209, Oklahoma City Convention Center.

NCMM's 2022 Mobility Management Forum

Mobility Managers Lounge
NCMM is pleased to provide mobility mangers a space to connect and decompress at CTAA’s annual EXPO. You can find the Mobility Manager’s Lounge in Room 209 in the convention center.

2023 Mobility Management Forum Agenda

Monday, May 22, 2023

Omni Oklahoma City Hotel
Five Moons Ballroom – Salons 5 through 8

9:15 am

Welcome and Updates from NCMM

What has been happening at NCMM? Kick off the forum with us, you’ll get updates on our work and what we are seeing from around the country. 

Amy Conrick
NCMM Director


Bill Wagner
NCMM Deputy Director


William Reckley 
Senior Program Associate


A photo of Sage Kashner from the shoulders up, smiling and wearing a collared shirt.

Sage Kashner
Communications Associate

Enjoli Dixon
Project Associate

9:30 am

What Partnerships Can Accomplish

Hear the story of Palomar, a Family Justice Center, and its partners in Oklahoma City

Kim Garrett-Funk
Chief Visionary Officer and
Founder, Palomar

10:00 am

Looking for Mobility Managers in All the Right Places

Mobility Management practices can be found in many organizations. Learn about the allied fields of community health workers and the Dept. of Veterans Affairs’ mobility managers. 

Cpt. David Wong, M.D.
Chief Medical Officer; Lead, Community Health Worker Sustainability; HHS Office of Minority Health

Felicia Jones
Mobility Manager, Veterans Transportation Program, Oklahoma City VA

11:00 am

Stories from the Sooner State

Oklahoma is doing some exciting things in mobility. This session will provide updates on statewide mobility management activities, providing on-demand service in rural areas, and managing mobility with limited resources. 

Olivia Hook
Statewide Mobility Manager, Oklahoma DOT

Kendra McGeady
Transit Director, Pelivan Transit

Stephanie Davis
Mobility Programs Coordinator, Embark

11:45 am

Funding for Services

Federal funding sources can be hard to decipher, but FTA is here to make it easy. Learn about the opportunities for flexing FHWA funding to support public transit and what the human services agency exception to the Charter Rule means for mobility management. 

Gail Lyssy
FTA Region 6 Administrator

Danielle Nelson
FTA Office of Rural and Targeted Programs 

Sheila Holbrook-White
Waiver Transportation Program Manager, Metropolitan Council of the Twin Cities

1:30 pm


Join NCMM for a delicious lunch with soup, salad, and a grilled cheese bar plus yummy desserts. 

12:45 pm

Afternoon Workshops

Join us for an afternoon of workshops focused on important topics in mobility management. Some workshop topics include:

Mobility Management and Health Care

Mobility Management and Housing Services

State Mobility Management Networks

Performance Measures for Mobility Management

3:30 pm

Networking with Cookies and Cream (Ice Cream that is!)

Join NCMM and your colleagues from around the country for a cold treat before our last plenary!

3:45 pm

Asked and Answered: Your Questions on the ADA

The Americans with Disabilities Act is one of the most important pieces of legislation to be passed in our country, and affects many of our service offerings. Come get your questions answered from the expert!

Will Rodman
Research Scientist, Texas A&M Transportation Institute

Previous Mobility Management Forums

NCMM held its 2022 Mobility Management Forum at the Louisville (KY) Omni Hotel, on Thursday, May 12, during CTAA’s EXPO 2022. Below is the recorded livestream and slide-decks from the event.

2022 Mobility Management Forum Livestream Recording from Ntl Ctr for Mobility Management on Vimeo.

Gathering + NCMM Updates

Who is in Your Mobility Management Circle – interactive audience discussion

Making the Case with Data

Ryan Spaight, Wisconsin DOT, Non-Driver Households GIS Tool (Forum presentation)

Tom Love, Policy Map (slides)

Integrating Mobility Management into Your Community

Zoe Miller, Zoe Miller Strategies, “Building Bridges to Reach Riders” (slides, Forum presentation)

Mark Smutny, Civic Reinventions, Inc., “Partnering with Organizations Serving People from Diverse Cultures” (Forum presentation)

Funding Mobility Management Activities

Danielle Nelson, Office of Program Management, Rural and Targeted Programs, FTA “Federal Fund Braiding Guide” (slides, Forum presentation)

Fred Roberge, Vice President of Transportation, Easter Seals NH,VT and Chair, New Hampshire Statewide Coordination Council, “Mobility Management with Cross-Federal Program Funding” (Forum presentation)

NCMM held its 2021 Mobility Management Forum at CTAA’s EXPO 2021 in Richmond, Virginia on Tuesday, November 9. The opening session highlighted 10 speakers on four panels, live-streamed, with the full event and questions asked by attendees and answered by panelists shown in full. Watch the archived video!

Opening Remarks and NCMM Update

Amy Conrick, Director, NCMM

How to Address Equity in Transportation Services

Prof. Tierra S. Bills, Transportation Research Group, Wayne State University

Innovative Services in the Commonwealth of Virginia

Chris Blankenship, Mobility & Med Ride Program Coordinator, Pulaski Co, VA
Dawn Missory, former Mobility Manager, Chesterfield Co.
Katherine Newman, Mobility Manager, Bay Transit
Brittany Voll, Transit Programs Manager, Virginia Department of Rail and Public Transportation

Advancing Transportation Through Cross-Sector Partnerships

Steven DaCosta, Transportation Planning Specialist, Greater Mercer TMA, Mercer Co., NJ
Stephanie Davis, Mobility Programs Coordinator, Embark, Oklahoma City OK
Staci Sahoo, Director, Mobility Management, Hopelink, King. Co., WA

Applying MaaS strategies to Advance Transportation Options in Smaller Communities

Janae Futrell, Principal, Civic Sphere
Dr. Göran Smith, RISE Research Institutes of Sweden

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