City of Tyler launches MicroTransit pilot program

  • Date: 05/06/2024

Starting May 13, riders utilizing the South Tyler route will be able to book a ride by calling Tyler Transit at (903) 533-8057 from a bus stop. The ride will take them directly to the doorstep of a destination within three-tenths of a mile of the closest bus stop on the existing South Tyler route.

“Our goal is to improve our current customers’ experience riding with us and attract new users by providing a more convenient, reliable and efficient transportation option,” said Russ Jackson, Tyler Transit manager. “By tailoring our services with the MicroTransit pilot, we hope to meet the community’s needs without imposing additional financial burdens on our riders. We’re trying to make public transportation more accessible and flexible.”

MicroTransit rides may be booked Monday through Friday between 6 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. The cost for the on-demand service will be the same as Fixed Route fares, which cost $1 per ride.

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