CriticalMaaS Research Program

  • Date: 06/18/2024

The CriticalMaaS research program develops and tests theories and models to explain and predict the performance of (potentially fully-automated) flexible on-demand transport services offered by Mobility as a Service providers at strategic, tactical and real-time operation levels by identifying key determinants of level-of-service, including the consideration of travel demand patterns, traveller and operator behavioural preferences, service design and fleet allocation and management with a special focus on system-wide accessibility, efficiency and equity effects.

The research performed in CriticalMaaS is composed of three thematic clusters: (i) Behaviour: Individual consumers’ and suppliers’ preferences and behavioural dynamics in the era of MaaS; (ii) Network and Operations: Network-wide supply-demand interactions and the management of MaaS systems, and; (iii) Mass effects: Evolution of collective patterns and market adoption of MaaS.

CriticalMaaS is funded by a European Research Council (ERC) grant under the Horizon 2020 research and innovation programme, grant number 804469 and supported by co-funding from Amsterdam Institute of Advanced Metropolitan Solutions (AMS).

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