- Date: 03/31/2021
Australia’s first Mobility as a Service (MaaS) trial commenced in April 2019 in Sydney, running for two years. This report…
This discussion paper has attempted to utilise findings from the user perspective, in an interplay with (mainly) the service perspective, to illustrate their interdependencies and the importance of service design, but also to try to paint the bigger picture of MaaS. This to help the reader understand some of the complexities of MaaS, embedded in the larger system that is transport, so as to facilitate moving forward with eyes wide open. Just as any good product or service design requires planning, testing, and multiple iterations to “get it right”, so too will achieving MaaS in particular, or a more sustainable transport system in general; thus, all the more important to learn from each other.
Have more mobility news that we should be reading and sharing? Let us know! Reach out to Kirby Wilhelm (firstname.lastname@example.org).
There was a problem reporting this post.
Please confirm you want to block this member.
You will no longer be able to:
Please note: This action will also remove this member from your connections and send a report to the site admin. Please allow a few minutes for this process to complete.