COVID-19 Resource Center

Covid-19 Resource Center

The Covid-19 Pandemic reshaped how we get around, and even the places we are going to. At the height of the pandemic, NCMM was focused on assembling information on what organizations around the country were doing to keep their communities safe and cared for to share with mobility managers and transportation professionals across the country. Below, you will find innovative strategies transit agencies, community organizations, and government agencies undertook and continue to use.

Lessons Learned from the Covid-19 Pandemic

Spartan Transit - Levelland, TX

Spartan Transit provided transportation to vaccination appointments in addition to using its own mobility center as a vaccination clinic.

Twin Transit - Chehalis, WA

Twin Transit (WA) served as the call center for building the vaccination waitlists, and then coordinated those confirmed appointments with transportation services. 

NCDOT - North Carolina

NCDOT, in partnership with the NCDHHS, has ensured every transit agency in the state has funding to offer rides to vaccinations. 

Flint MTA - Flint, MI

Flint MTA (MI) has given public health department a seat within Flint’s transit scheduling software, so when they schedule vaccines, they can also schedule the transportation where needed.

Butler County RTA - Oxford, OH

Butler Co. established a hotline, targeted to people uncomfortable with or lacking access to the Internet, to schedule vaccination appointments. The county health department then partnered with Butler Co. Transit Regional Transit to make those trips happen.

Transit's Essential Role in the Vaccination Effort

Transit has long played an essential role in our communities, and transit’s role in supporting the vaccination effort across the United States is no different. In the table below, NCMM has compiled examples of how transit agencies are working with public health agencies, community health organizations, and others in their vaccination efforts. Have an example you think should be included? Please send any examples to

Mobilizing Transit and Public Health Partnerships for Covid-19 Vaccinations

Mobilizing Transit and Public Health Partnerships 
for COVID-19 Vaccinations

NCMM hosted three 45-minute conversations featuring practical examples of how public transit is collaborating with public health to ensure Americans have access to the COVID-19 vaccine.  Our first webinar featured the work of Spartan Transit in Levelland, TX and Twin Transit in Lewis County, WA. The second webinar took a statewide perspective, showcasing work done by the North Carolina Department of Transportation and the Vermont Public Transit Association. The third webinar focused on Flint MTA in Flint, MI and important work being done in Oxford, OH. You can find brief write-ups on some of the programs below. 

SPARTAN Transit Services
Levelland, Texas

SPARTAN Transit used their Mobility Hub as a mass vaccination site, in addition to offering free rides to vaccine appointments.

Twin Transit
Lewis County, Washington

Twin Transit has coordinated with the local health department to offer mobile vaccination clinics and fare-free rides to vaccine appointments. 

North Carolina

NCDOT, in partnership with the NCDHHS, has ensured every transit agency in the state has funding to offer rides to vaccinations. 

Additional resources from our partners:

Daily Mobility News on COVID-19

Big Companies Offer Vaccine Transportation Help

Uber, PayPal and Walgreens have launched an $11 million effort to offer free rides to people who can’t get to COVID-19 vaccination sites on their own. The Vaccine Access Fund will be managed by Local Initiatives Support Corporation, a national nonprofit community development organization. The nonprofit will work with local community-based groups to connect people with rides. Uber and PayPal customers

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What We Learned After Analyzing 5 Months of Active Mobility Responses to COVID-19

n 2020 and into 2021, transportation agencies, companies and advocacy groups acted swiftly in the face of the unique public health crisis and disruption caused by COVID-19. They provided solutions that kept frontline workers, groceries, health services and other critical needs moving. What was so shocking to many experts was not only how rapidly these responses mobilized around the world,

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Feds Ramping Up Vaccine Access For People With Disabilities

Now the U.S. Department of Health and Human Services says the Centers for Disease Control and Prevention and the Administration for Community Living will provide nearly $100 million to improve access for people with disabilities and older adults. Most of the funds — almost $93 million — will go to aging and disability networks in every state and territory including

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