Exploring MaaS’ car ownership and public transport trip replacement side-effects

  • Date: 03/05/2024


  • Mobility-as-a-Service (MaaS) is a future mobility novelty but could be ineffective in creating modal shift.

  • We use a UK-based e-survey to assess respondent intentions to own a car and to substitute public transport trips with car-centric services via MaaS.
  • Factors about Added Value, Car Use Convenience and Enjoyment, Human Element Externalities, Trust in Functionality, Cost Incentives, Car Use Morality, Trust in Enabling Technology and Car Ownership Necessity are specifically examined.
  • We provide sufficient evidence that MaaS may indeed create sustainable travel behaviour side-effects.
  • MaaS should be rebranded to a tool that is underpinned by car sacrifices, responsible user benefits and public transit investments if it is to support travel behaviour change.
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